New Ways to Collaborate for Process Improvement
May 23, 2011 Leave a comment
New Ways to Collaborate for Process Improvement.
This post is part of the HBR Insight Center Making Collaboration Work.
To make big improvements in productivity and customer service, people in an organization must collaborate across corporate hierarchies, functions, companies, and geographies. Emerging social networking technologies offer new ways to overcome these boundaries. Leading companies such as IBM, Ford, and Avery Dennison are making major improvements in key processes by creating online communities to share deep knowledge.
